GGD #76 Digital Exclusion and Double Diamonds with BJSS

Svetlana Tarnagurskaja

Svetlana is a Capability Lead for Product Management and Analysis at BJSS.
Svetlana’s experience spans across various facets of technology delivery and product management. Over the course of the last decade she was involved in leading delivery teams for some of the biggest transformation programmes in the UK, advised a number of start-ups in fashion, insurance and property sectors combined with being a busy mum of two girls.
Svetlana is a passionate advocate of design thinking and agile and loves nothing more than being a part of a team of talented technologists and designers building a great product together.

HOW TO USE SERVICE DESIGN, LEAN AND AGILE TO BUILD PRODUCTS THAT CUSTOMERS ACTUALLY LOVE

This interactive session provides an overview of various methodologies and discusses how each of them can be applied to support design and delivery of digital products and services. The session will explore four stages of Double Diamond and core activities and artifacts applicable for each of the stages. It will also cover the benefits of using Lean for rapid prototyping and how the backlog can be matured as the prototype evolves to feed into the agile delivery.

Helen Jo

Helen Joy is a UX consultant and user researcher at SPARCK with a focus on universal and inclusive design practices. She’s an organiser of Women in Tech Nottingham, working to promote inclusivity within the tech industry and raise the profile of talented female and gender minority speakers. When not consulting or speaking at events, Helen is an avid coffee drinker and hot yoga fan.

Whose Design is it Anyway?

As creators of products and services, we’re pretty good at thinking we’ve got it all sussed. We map user journeys, we create roadmaps, we write user stories. We know what we want people to do; what actions we want them to take. But do we really know who these people are? Do we really know what they need? Do we take the time to find out, or are we building products and services based on our own assumptions and biases?

And what about those who lack our digital privilege? Digital exclusion is a reality for many people. It’s our responsibility to look out for everyone, not just those who are the most visible or the easiest to design for. As designers, we have the power to massively hinder or improve lives; not those of ‘users’ but of people. This talk looks at what it means to be digitally excluded and how by adopting a practical user research-led attitude to design, we can create products that are not just appealing to us, but life-changing to those who use them.

When

Wednesday 19th June 2019 – 6.30/7  – 9pm

Doors open at 18:30 talks start around 7pm

Where

This meetup is kindly sponsored by BJSS who are supporters of supporting Diversity in Tech.

90 Victoria Street, Bristol

Location image of event venue

Sign Up

As always, we welcome men to our group, but to keep our audience predominantly female, we ask that all men are accompanied by a woman (just add a +1 on the meetup) here Bristol Girl Geek Dinners